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Domain Name FAQ

 

-What is the advantage to owning my own Domain?
-What is NetworkSolutions (NSI, InterNIC)?
-What is HKDNR?
-How do I register a new domain name?
-How can I check if my desired domain is available?
-What is the fee for registering new domain names?
-Does CommuniLink handle domain name registration?
-How long will it take to register a Domain Name with CommuniLink?
-What are the rules for '.hk' Domains Names?
-I want to have more than one Domain Name but want them all to go to the same web site. Is this possible?
-I already own my domain name, will CommuniLink handle the transfer process for me?
-Will I be able to access my website without the 'www' (just company.com)?
-How to modify Domain Name Server (DNS Server)?
-What if I forget my administrative login ID or password?
-What if the administrative contact email address is invalid?
-What documents are required for login ID and password retrieval if my administrative contact email address is invalid?

 

What is the advantage to owning my own Domain?
The key word here is "owning". You will own the rights to your company's name (address) in cyberspace. Once you have your domain name, your employees can have e-mail addresses that identify them as members of your company. As an example: peter@yourcompany.com

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What is NetworkSolutions (NSI, InterNIC)?
Network Solutions, Inc. the organization that registers all .COM names on the Internet.

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What is HKDNR?
Hong Kong Domain Name Registration (HKDNR) is a public service administered by the Joint Universities Computer Centre (JUCC), the only one organization registers the .HK names on the Internet.

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How do I register a new domain name?
If you wish to register the domain, check if the name is available and then fill out our order form, checking the "New Domain" box. CommuniLink will register it with InterNIC using the information you entered on the order form.

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How can I check if my desired domain is available?
You can use the Domain Checking Facility at CommuniLink.Net.

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What is the fee for registering new domain names?
The fee to register your domain name .COM through us is HK$190 the first 2 year and $150 for each year thereafter. For the domain fee of other top level domain please see below.

 

Country Top Level Domain Registrar (NIC) NIC Fee
Hong Kong .com.hk, .org.hk, .edu.hk HKDNR HK$200/year
International .com, .net, .org InterNic HK$190 first 2 years
CC .cc CCNIC HK$800 first 2 years
TO .to TONIC HK$800 first 2 years
ST .st STNIC HK$280/year
Other Country refer to APNIC    

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Does CommuniLink handle domain name registration?
Yes, CommuniLink will register your requested Domain Name with HKDNR or InterNIC. We will forward all of the necessary information to either registering body immediately so that you have a better chance of securing the Domain Name you desire. Please note the NIC is required to register the domain.

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How long will it take to register a Domain Name with CommuniLink?
The registration process for '.com' international addresses is normally 1-2 business days. For '.hk' local addresses, it takes usually 3-7 business days. After the registration it may take up to 48 hours for the domain to be fully active throughout the Internet.

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What are the rules for '.hk' Domains Names?
If you apply for a domain name ending with .hk, CommuniLink will send an application to HKDNR. Not everyone can get a .hk domain name. You must be a company or organization registered in Hong Kong. The company or organization can only apply for one domain name. For instance, a company can not apply for a separate domain name for each product they sell.

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I want to have more than one Domain Name but want them all to go to the same web site. Is this possible?
We have the ability to "point" or "map" any domain name you have registered with us to your web site. Any user that types that domain name will see the same HTML files. Please choose the "Domain Redirect" Service.

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I already own my domain name, will CommuniLink handle the transfer process for me?
Absolutely and there is no charge for us doing so. However, if you are transferring a domain from another host the procedure is a bit different.

Transferring an international name (.com., .net or .org).
If your registration was registered through InterNIC(NSI) You should get a notice from internic within 24hours asking your acknowledge the request for transfer. It is important this be sent from the current listed admin contacts email address. The transfer will take 2 - 4 working days if you reply promptly. If the admin contacts email address is not available any longer, please notify us.

If your domain was registered with a different registrar (like register.com) you will need to login via your account with them and make some changes to your Domain Name Server settings. The correct nameserver settings you will need to change to are:

Primary Nameserver
DNS1.COMMUNILINK.NET
202.153.125.11
Secondary Nameserver
DNS2.COMMUNILINK.NET
202.153.125.12

Transferring a local name (.hk).
CommuniLink will handle the domain modification. All you need is fax your HK Business Registration Certificate to us. HKDNR will charge HK$200 for the transfer which will normally take 7 working days. If your domain are registered with new HKDNR terms, there is not charge to tranfer domain.

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Will I be able to access my website without the 'www' (just company.com)?
Yes, CommuniLink always configures the appropriate DNS settings so that your website is reachable from both http://www.yourcompany.com and http://yourcompany.com

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How to modify Domain Name Server (DNS Server)?
To modify your DNS server, you MUST have your administrative login ID and password that are given to you from your domain registration company, for example NetworkSolutions, Open SRS, Register.com, Hong Kong Domain Registration Company Limited and etc, after you purchase your domain name.
With the administrative login information, you can edit the DNS server and update to DNS1.CommuniLink.Net (202.153.125.11) and DNS2.CommuniLink.Net (202.153.125.12).

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What if I forget my administrative login ID or password?
If you forget your ID or password, you should contact your domain registration company for ID or password retrieval. Usually, there is a section called "Forget login ID/password" in your domain registration company's website. You can request for login ID or password retrieval there and the information will be sent to your domain administrative email address.

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What if the administrative contact email address is invalid?
If your administrative contact email address is invalid, you have to update it with your domain registration company via FAX. After the email address has been updated, you can follow the instructions above to request for login ID and password retrieval.

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What documents are required for login ID and password retrieval if my administrative contact email address is invalid?
For most of the case, your domain registration company requires an authorization letter from you. This authorization letter MUST be printed with your company letterhead and signed by your director with company chop. The copies of Valid Hong Kong Business Registration Certificate and Hong Kong ID card are also required. In such special case, an extra $100 handling fee will be charged if you request CommuniLink to handle the transferal process for you.

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